Customer Support & Services

P-Cube provides IP Service Control solutions and the support, engineering, and consulting services our customers require.  We understand that your revenue and customer satisfaction are directly linked to the performance of your network.  Our engineers and technicians have specialized knowledge of the P-Cube Service Control Platform and solutions acquired through deploying, training, and supporting critical revenue generating IP Service Control enabled production networks around the world. P-Cube customer service and support covers all facets of our customers’ needs including:

• Professional Services — for solution planning, design, and deployment
• Maintenance Services — providing on-going production system support
• Customer Training — providing valuable education to operations groups
• Comprehensive On-line Customer Self Service.
• Live Technical Support — over the phone to solve critical issues

On November 11, due to the acquisition of P-Cube by Cisco Systems, some of the Support infrastructure has changed.  One of these is the phone support for customer service.  We regret that at this time all non-US numbers have been disconnected.  Please call the numbers below for customer service and support.  This will only be required until you have received your new Cisco contract, at which time you will have all of the benefits of the Cisco World-wide TAC support.  This includes 7x24 support and, for most customers, an in-country telephone number.

E-mail: support@p-cube.com