Customer Support

Maintenance Services

Our Customer Service & Support Organization shares your commitment to maximizing uptime and creating high customer satisfaction for your revenue generating networks. The smooth and trouble-free operation of your network is always our primary objective.  We are ready to assist customers with routine maintenance questions and also assist in troubleshooting complex multi-vendor network problems.  We provide multiple Service & Support options to ensure that all aspects of the overall solution meet the customer’s requirements in a production environment.

P-Cube Maintenance Services provide customers just the right mix of skills, knowledge and critical on-site support to maximize the ROI of their P-Cube investment.

Customer Support Feature Summary

• 7x24 On-line Customer Self Service including Knowledgebase & Software downloads.
• Flexible remote Technical Support options including 7x24x365.
• Multiple hardware options including next business day advanced replacement.
• Software updates and patches

To contact P-Cube Service & Support for details on these services please contact:

E-mail: support@p-cube.com